• We only accept PAYPAL for these items. PayPal is eBay's service to make fast, easy and secure payments for your eBay purchase.
• Payment must be made within 7 days of the auctions closing date. We will send one past due reminder. If payment is not received within 14 days the item will be relisted and an unpaid dispute will be filed with eBay.
• Your item will receive the finest treatment as it makes its transition from our collection to yours. We use protective poly bags inside a new mailing tube.
• All items are packed according to our standard shipping specifications to ensure that they arrive in a timely fashion and in the same condition as when it was rated.
• We ship via First Class mail unless otherwise specified. The flat rate shipping to anywhere in the US or Canada is only $3.99. International worldwide shipping outside these areas is $7.99 for standard air. If you have any questions or need to make special shipping arrangements please contact us by email at shipping@encore-ephemera.com
• All items are shipped within 2 business days of processing your cleared payment.
• Shipping Insurance is included FREE of charge
• Any number of ads purchased at the same time ship for the same one low shipping price
• For shipment to France, Italy, Greece, Israel or Turkey there is an additional $10.00 fee for our mandatory Registered Mail.
• We have developed an extensive collection of ORIGINAL advertisements, fine art and illustration prints which have been removed from their original vintage publications. Many of these items had limited publication making these originals highly valuable and collectible.
• We strive to provide top quality ads to meet your expectations and stand by our ads 100% with a full money back guarantee. We understand the sentimental value that many of these ads have to our customers. We also recognize your expectation for prompt and courteous service. Our goal is to provide a product that is suitable for framing or display and that will provide you with years of enjoyment.
• We are committed to helping you grow your collection so if you are interested in a particular item that you do not find listed in our collections simply contact us and we will do an extensive search for you. Once located we will notify you of the specific eBay item number.
• We have been selling on eBay for many years and pride ourselves in our customer service and satisfaction. Our opening hours are from 10 am to 5 pm (East Coast Time) Monday through Friday. You may contact us by phone at (561) 935-4800.
• We accept "buyer's remorse" returns of items if our seal has not been broken and the item is in its original condition. We will refund 97% of the purchase price on these items and you will pay the return shipping fees. Please contact us for instructions within 5 business days of receipt.
• In the unlikely event that we shipped the wrong item we will refund your entire purchase price and shipping in both directions. Please contact us immediately for instructions.
• We will process all damage claims with the US Post Office and we may request that you return the item. Please retain the original shipping container and notify us immediately if you suspect damage in shipment.
• Items are listed in five general categories... mint, near mint, excellent, good and fair. Most of our merchandise is graded as excellent or above.
• Due to the nature of vintage paper most ads will show some signs of aging and wear. The detailed condition of each ad is described as best as possible. We also provide high quality scanned images which closely approximate the color, tone and appearance of the actual item.
• Please review carefully the item before bidding. We will gladly refund the purchase cost if the condition is misrepresented or if you are not fully satisfied with your item.
• We will happily leave positive feedback after the successful completion of the transaction.
• It is our goal to provide quality service in every transaction. If you have concerns about our products or services, please contact us so that a satisfactory resolution can be achieved without the need for negative feedback on either side.
• Please review our feedback to see what others have to say about us.
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ADVANCED DETAILS
