And, if you ever have any questions, you'll know where to find the answers.

CONTACT & COMMUNICATION:
We want you to be happy with your transaction, and GOOD COMMUNICATION is the key to YOUR HAPPINESS. E-mail us with any questions before bidding. Contact us within 3 days of your purchase to let us know your payment choice. Communicate with us if there are any problems or if you have any questions. For the quickest response, please write to PENultimatelady@aol.com. Include the item number in the Subject line if it is pertinent.

PAYMENT - can be made by one of the following methods:

1. Credit Card through phone in, or by fax.
2. Money order/cashier's check - in American Dollars (this option available to Americans only [USA, Canada])
3. Wire Transfer - in Euros to our german bank account in Frankfurt. (This is available only to residents of the EU. We offer a 5% discount off the final price, when you pay by wire transfer.)
4. Pay Pal - NOTE: If you pay by Pay Pal, we can only ship to the address, which is registered in your PayPal account, and which Pay Pal shows us in the payment.

SHIPPING & HANDLING

• All items are mailed through the US Postal Service unless otherwise indicated.
• Alternative shipping is available in the USA for additional fee (Priority Mail, Overnight Mail. E-mail us for a price quote.)

RETURNS AND EXCHANGES
We try to represent this item as accurately as possible, which is why we include pictures. Check the sizing chart, and read suggestions about how to determine size. look at the picture(s) and read the description thoroughly to make sure you want this leotard.
RETURNS

• Items may only be returned in case of defects in the fabric or workmanship.
• We can not accept returns on SALE, MARKED-DOWN, USED, SECONDS, OR CHARITY items.
• We reserve the right to charge a 15% restocking fee on returned items.

EXCHANGES
The same rules apply for Exchanges as for Returns (as listed above.) In addition:

• The customer is responsible for shipping costs on exchanges.
• We can not guarantee that an exchange is possible for the same style leotard. Many of our leotards are one-of-a-kind.
• Oversea exchanges can also be a lengthy process. To us it makes more sense to resell an ill-fitting leotard in your own gym.
• We know you can not tell if a leotard fits without trying it on, but government regulations require that you wear underwear or another leotard underneath it while trying it on. Test leotards in your living room, not in the gym or in competition.
• We will not accept items which have had the tags removed. We will not accept returned items which have soil marks, which have been washed, or which have been worn during a workout or competition.

NOTICE TO FOREIGN CUSTOMERS DELIVERY TIME FOR FOREIGN MAILINGS Our gymnastics leotards and items are mailed from the USA. Delivery normally takes 9-12 business days by First Class Mail International (air mail.) We try to mail the packages as quickly as possible. But delivery time can not be guaranteed, since the delivery is accomplished through the postal services of two countries. It can also take longer if it is delayed in customs. We can offer a small reduction on the Shipping and Handling for additional articles but it is not possible to send them for FREE. CUSTOMS FEES: If you are purchasing this article from a foreign country, please be aware that customs fees could apply. These are the customer's responsibility. The customs regulations vary from country to country, but we know from experience the best way to mail items. We also know that the rules are often appled differently, even within the same country. Very few of our customers have been required to pay customs fees in the past (only about 0.05%) because of the low price and the size of the items we ship.