Clutch Kit Toyota Camry Solara MR2 RAV4 Lexus ES250 NEW

Application Info:

For any questions or concerns please contact Dan Henry at 305-509-5063 or email at customerservice@qeautoparts.com

(We also speak spanish)

PAYMENT/CHECKOUT INFORMATION

If you are not planning to pay! Please do not bid or do a "buy it now"

Please review our detailed policies on shipping and fixing any issues before purchasing the item. If you have any questions, please call us at 305-509-5063 or email at customerservice@qeautoparts.com

Payment Options: Paypal, Visa, Mastercard, American Express, and Discover.

- Sales tax will be applied for purchases in Florida

Payments must be received within 4 days from the end of the sale.

If you are having difficulty processing your payment, please call us at 305-509-5063 or email at customerservice @qeautoparts.com

SHIPING INFORMATION

We ship to the U.S. Canada and other countries.

For Canada and international shipping please contact us at 305-509-5063 or email at customerservice@qeautoparts.com

Tracking info will be emailed to you when it becomes available. Orders are not processed for shipment on weekend and holidays.

Please note that we are not responsible for labor expenses, towing expenses, additional repair expenses, rental car expenses or other related expenses caused by the duration of time required for you to receive the part(s) you won / ordered, or caused by any of the listed problems and any additional time required to fix them, or caused by the use of wrong, broken or defective part(s) during and/or after installation.

CUSTOMER SERVICE INFORMATION

All customer claims must be notified within 7 days of recieving there product

Defective Part
If the part you received has a manufacturer's defect, call Customer Service 305-509-5063 and tell us so we can get you a part without a defect! We do need you to send back the defective part before we ship you a replacement. Don't worry, we'll pay for the shipping costs to get the part(s) back by emailing you a pre-paid shipping label to put on the shipping box - then you give that shipping box to FedEx and they'll bring it right back to us. As soon as we receive the defective part and inspect it, we'll get a replacement on its way to you.

Damaged in Transit
Inspect your package(s) BEFORE you accept it from the delivery person!! If you see any damage and/or evidence of tampering on the outer packaging you MUST make sure that the delivery person makes a note of this damage on the delivery receipt. Without this note on the delivery receipt we cannot fix this problem for you. Once you've made sure the note of damage is on the delivery receipt, tell the delivery driver that you refuse to accept the damaged package, then call our Customer Service Team right away at 305-509-5063 and tell us so we can send you a replacement part! As soon as we confirm with our carrier that the delivery receipt has the note of damage, we'll get a replacement on its way to you.

Missing Part(s)
If you don't have all the parts you ordered, first check the packing slip that was included with your shipment. In order to fill your order quickly and efficiently with items already in stock we may have split your order into multiple shipments, which we indicate on the packing slip. If this is the case, rest assured that you will not be charged any additional shipping costs beyond those you originally paid. Second, check your email for messages from us providing additional tracking numbers for the rest of your items. You can check the whereabouts of the additional packages using the tracking number and the carrier's website provided in the email. You may also call our Customer Service Team at 305-509-5063 with any other questions.

Wrong Part(s)
Our teams work really hard to make sure we send you the exact part(s) you won / ordered, but sometimes things get mixed up and you might receive a part that's not what you won / ordered. If this happens, call our Customer Service Team right away at 305-509-5063 and tell us so we can get you the correct part(s)! A member of our Customer Service Team will explain what you need to do so the process works properly. The first step is that we need you to send back the part(s) you did get. We'll email you a shipping label and as soon as we get that part(s) back, we'll get the correct part(s) on its way to you. Plus we'll take care of the shipping costs for all of this back and forth so you don't have to worry about that.

If you ordered a part(s) that you don't need or you no longer want, we can't fix those problems and we respectfully remind you that all sales are final, no refunds, and no exchanges.

FEEDBACKS

If the transaction is to your liking, a positive feedback is greatly appreciated.. We welcome honest feedbacks. But please do not leave any negative feebacks before contacting us for resolution. After all, customer satisfaction is our No.1 goal!

CONTACT INFORMATION

Email a€“ customerservice@qeautoparts.com

Phone a€“ 305-509-5063