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Product Specifics
Payment Methods
Return Policy
Shipping and Delivery
Sales Tax
License Information
Privacy & Software Policies
Product Specifics
Why are these tutorials better than others?
Our tutorials were created by software training professionals, using the knowledge and expertise gained from years of classroom training. You won't get the static displays or poor sound quality you see with other trainings. Instead, you'll be guided through an animated tour of every lesson, showing you how to perform each function. The menu and easy-to-use interface allow you to quickly find the topics you want to customize your training to fit your needs. Our instruction e-manuals (in PDF) further assist your training by providing additional instruction, as well as step-by-step practice exercises to simulate the classroom-learning environment. Watch and listen as the instructor demonstrates a function, then refer to the exercises in the manual to get hands-on practice in your software.
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What are the different packages that are available?
CPE Editions are for tax professionals seeking to meet their Continuing Professional Education requirements. Our CPE products include practice exams and final exam submission.
CD-ROM Versions are physical products shipped to you. The CD-ROMs do not install on your computer and can be used at different machines (at different times).
Online Versions are the same products as the CD-ROM versions, delivered instead to you via a subscription to our online training site. Once you purchase your subscription, we will send you your secure password and login information within one business day. Then, simply login to our website for instant access to your courses.
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What versions of the software are covered on the tutorials?
Many of our products cover multiple versions. The products are "backwards compatible" -
meaning that they cover recent as well as earlier versions. When there are differences
in functionality, it is demonstrated within the same lesson or in an entirely different
lesson. This makes our products as flexible as possible for offices with PCs on different versions or for people who upgrade. Please refer to the specific auction or store listing to determine the versions that are covered.
Our tutorials run on both PC and Macintosh. The version of software taught is the PC version. Because the majority of the training is menu-driven, most of the material will be the same. However, there are some differences between PC and MAC versions of the software. We encourage you to view the sample lesson (link at the top of this page) to gauge the differences and determine if the training suits your needs.
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Do I have to have the software installed on my computer?
Our tutorials will run without the software being installed on your computer. However, we strongly recommend that you have the software installed, so you can practice after watching the lessons.
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What are the minimum system requirements?
128 MB RAM
256 color SVGA capable of 1024x768 resolution
Sound Card
Speakers or headphones
4x CD-ROM drive
PC: 450 MHz Intel Pentium Processor (or equivalent) and later
Windows 98 or later (including Vista)
-or-
Macintosh: 500 MHz Power PC G3 and later
Mac OS X 10.1 or later
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Are these for MAC or PC?
Our tutorials run on both PC and Macintosh. The version of software taught is the PC version. Because the majority of the training is menu-driven, most of the material will be the same. However, there are some differences between PC and MAC versions of the software. We encourage you to view the sample lesson (link at the top of this page) to gauge the differences and determine if the training suits your needs.
Payment Methods
Which payment methods are accepted?
For your convenience, we offer these payment methods:
PayPal
This is our preferred payment method. It's fast, easy and secure for both parties.
Pay Us Directly by Credit Card (Only after you win an auction or use Buy It Now)
1. Call us toll-free at 877-925-8080 in the U.S. & Canada, or 517-333-2560 (Monday-Friday 9-5 Eastern)
2. Be sure to have your eBay item number handy when you call, so we can properly credit your account
3. We accept VISA/MC/AMEX/DISC
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Return Policy
What is your return policy?
Software is new and sealed. Software policy is no returns.
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Shipping and Delivery
Domestic (U.S.) Shipping
Orders placed by 2:00 PM (EST) Monday-Friday ship the same day. Orders placed
after 2:00 PM will ship the following business day.
We ship via USPS First Class within the U.S.
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International Shipping
Yes! We ship anywhere in the world - via USPS Global Priority
All duties and taxes are the responsibility of the buyer.
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Sales Tax
Where do you charge sales tax?
Sales tax applies to Michigan, USA orders only. If you are a tax exempt entity please fax us
your tax exempt license at 517-333-2958.
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License Information
Can I copy the tutorial or manuals?
No. Our products are copyrighted and it is illegal to make copies. However, for physical products, our trainings run directly off the CDs and do not install on your PC. Therefore,
they can be shared with everyone in the office and used on multiple PCs. The
e-manuals may be stored on up to two (2) hard drives. We also grant unlimited
personal printing rights to the owner, strictly limited to the purposes of personal
or private education or research.
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Can I install the tutorial(s) on my corporate network or use it to teach classes?
No. These require special licensing not currently available on eBay.
Privacy & Software Policies
What is your Privacy Policy?
We value your right to privacy. When you order products from TeachUcomp, Inc., your personal information is kept in strict confidence. We do not rent, sell or provide your personal data to any other entity unless required by law.
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Who can sell TeachUcomp, Inc. products on eBay?
Individuals or companies offering TeachUcomp, Inc. products MUST be an authorized distributor. TeachUcomp, Inc. does NOT permit authorized distributors or others to sell our products on eBay.
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Copyright, Trademark Infringement / Software Piracy
TeachUcomp, Inc. is a registered trademark of TeachUcomp, Inc. As a member of eBay's VERO program, we take software piracy, copyright and trademark infringement very seriously. TeachUcomp, Inc. is the author, publisher, and copyright holder of all its products. Copyright Infringement ("software piracy") is a Federal Crime, punishable by up to FIVE (5) years in prison and/or a substantial fine. Any person attempting to sell "backup" or counterfeit copies of TeachUcomp, Inc. products will be prosecuted to the fullest extent of the law.
If you believe you have purchased a counterfeit copy of our software, please notify us immediately and we will pursue the matter. Please note that due to confidentiality and TeachUcomp, Inc.'s privacy policy, we cannot disclose our findings or any actions that may be taken.
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ADVANCED DETAILS
