Our Promise to You

In deciding whether to make a website like Bonanzle a regular destination, many of our buyers and sellers want to know the bottom line at Bonanzle: what's most important to the Founders, and what direction will Bonanzle move in the future?

We agree that these are valuable questions to consider. Here is what we stand for:

1. Relentless simplicity. While it's inevitable that more features will be added as we grow, we are committed to organizing our features such that our experience stays as simple as possible. Some sites will try to impress you with the variety of choices you have available at any given time; we pledge to impress you by providing the fewest, most useful choices possible on any given page.
2. A friendly, upbeat community. We take the character of our community very seriously. It is the positive, friendly spirit of our community that defines Bonanzle to many of our users. We pledge to work hard to moderate our forums and community such that we reward those who embrace/encourage others, and remove those who do not conduct their business in a professional manner.
3. Let you run your business how you want to run it. We understand that all sellers enter Bonanzle with different experiences and different tastes. Our pledge is to impose as few rules and regulations as possible on our sellers, while still maintaining a unified site experience that creates as many sales as possible for all.
4. Constant, continuous improvement. Bonanzle can always be better. We embrace all change that improves our buying or selling experience. We typically update our site a few times per week, and that has been the case since Bonanzle's beta launch, in June of 2008. We pledge to continue to use all resources at our disposal to improve the Bonanzle experience with innovative features added regularly.
5. An open ear to suggestions. We have no problem admitting we're not perfect. Many of our best ideas have come from or been modified by our community. We pledge to listen to all feedback we receive regarding how Bonanzle could be more friendly, simple, or productive for its users.

Bonanzle is nothing if not a fast moving target, but the principles above comprise the prism through which we view all potential improvements to our site as we move forward.

---

Other Users Say

No users have added approved comments to this help topic as yet.