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Topic: New Item Entry
When I upload my tall image, the top and bottom appear to be cut off. How can I fix it?
The item pictures you see when looking at your booth (we'll refer to them as "booth pictures" in this explanation) use a uniform size that is slightly wider than it is tall, so when you have a picture of a tall item, your booth picture may "cut off" the top and bottom of the item.
For example, say you have the following item picture.
Here are your options on what to do to get the booth picture you want:
| Option Summary | What it Looks like in Image Cropper | Resulting Booth Picture |
| Do nothing. Just upload that tall picture and save item. | No crop needed | ![]() |
| Crop the best part of the image. To do this, go to the image cropper on the new item form, and move your zoom area to select the part of the image you want to show. Be sure to unselect the checkbox at the bottom labeled "Replace Original Picture." This way, after you crop your item's picture, you'll still have the original version of the picture, so when a person looks at your item they can see both the cropped and uncropped picture. | ![]() | ![]() |
| Zoom out, leave open space on sides. Go to the image cropper, zoom out as far as possible, and after you crop, your booth picture will show open space on both sides, as shown in the picture. | ![]() | ![]() |





