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Your privacy

At Bonanzle, we take your privacy very seriously. This privacy policy applies exclusively to www.bonanzle.com . Please read this policy (henceforth, "Policy") to see how Bonanzle handles your personal information that you give to us when you register to use our website (the "Site"). This Policy only covers employees of Bonanzle and the information we collect on the Site and does not extend to people, or companies that Bonanzle does not employ or manage. We reserve the right to modify this Policy. We will notify you of substantial changes to this Policy by telling you about them in the forums. Should we make a material change to the manner in which we handle your collected personal information, we shall place a prominent notice on the Site, or notify you by email.

Bonanzle is a Licensee of the TRUSTe privacy program. TRUSTe is an independent organization whose mission is to build users’ trust and confidence in the internet by promoting the use of fair information practices. Bonanzle has elected to disclose our information practices and have our privacy practices reviewed for compliance by TRUSTe, as a testament of our commitment to your privacy.

Please address your questions and concerns pertaining to the Site or this Statement to Bonanzle at support@bonanzle.com . Should your inquiry go unaddressed within a reasonable time frame, or if the matter hasn’t been resolved to your satisfaction, please contact TRUSTe at http://www.truste.com/consumers/watchdog_complaint.php. TRUSTe shall then work as a liaison with us to resolve your concerns.

We do not share your personal information with third parties for their promotional purposes.

  • We will not give personally identifiable information to advertisers;
  • We do not tolerate spam;
  • You may occasionally be notified by email of announcements from Bonanzle; you may opt out of these announcements at any time.

Information we collect

Our main purpose in collecting personal information is to provide you with an enjoyable, customized, and efficient experience on our Site. It is our policy to never willfully disclose any personal information about our Members to the general public without their consent. Bonanzle collects information from you when you register and conduct certain activities on the Site. We collect your full name, valid telephone number, contact/billing information, email address, and shipping address. Most of this information is collected only when you decide to become a seller on the site. Each Member must create a unique user id and password. We also provide you the opportunity to create a profile on the Site, which, depending on your preferences can be public or private. Please note that any information you select to provide in your public profile or via other public areas of the Site can be viewed and used by other members of these forums to send you unsolicited messages. Bonanzle is not responsible for the personal information users’ elect to disclose in public forums and we encourage you to use discretion.

When you elect to email a friend about the Site, we request their email address to fulfill your request. We use this third party personal information to send this one time email and for no other purposes. In the event that you select to import your contacts, we shall not store your password but shall access your information specifically for the purpose of updating your address book – we do not use the third party personal information of your contacts that you store in your account for any promotional purposes, or any purpose not explicitly requested by you.

We post testimonials on the Site. These testimonials include users’ names. We obtain users’ permission prior to posting testimonials on the Site. We are not responsible for the personal information a user elects to share within their testimonial.

We collect some information from your browser. This includes your IP address and the name of the page you requested. This information helps us to diagnose problems with our servers and administer the Site. Basically, your IP address helps us in identifying you and your specific needs.

We also collect information from cookies, which are software tags that are stored by a browser onto your hard drive. These bits of information are general in nature and they allow us to customize our Site to fit your specific preferences. Cookies also allow you to log onto or navigate through specific sections of our Site without having to re-enter certain information. You can decline the use of cookies, if any, through your browser. We tie cookie information to users’ to user accounts in order to track users who set up duplicate accounts. However, we don't make this information publicly visible/available in any way. On occasion we may also employ Web Beacons and clear Gifs on the Site to track information and traffic on the Site. A Web Beacon is a small 1x1 image that allows a Site to monitor site traffic.

Third Party Cookies: We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our Site to help us administer our Site and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual website visitors to any personally identifiable information.

How is my information used?

The information collected from Bonanzle Members is used to improve product offerings, customize our Site's content and layout, and for marketing and statistical effort. Occasionally, we will send you emails about new services or promotions. You can always opt-out of receiving any information from us by updating your account preferences in your account. To change access or modify any of your personal information can be accomplished by logging into your account on the Site as well. We do reserve the right to send users’ service and notification emails, which are considered a part of your account; given that these messages are not promotional in nature, you generally cannot opt-out of them without deleting your account.

Who will see my personal information?

Our number one priority is to keep your personal information private and confidential. We will not willfully disclose your personal information to third parties. And we will not rent or sell your personal information to anyone. However, certain personal information will be made to others in the process of using our Site. This information includes:

  • Other visitors to our Site may view your user ID, rating, city, profile (which includes multiple fields you may elect to fill out or leave blank), and other items you have for sale;
  • In order to complete the transaction, the buyer and seller are provided with each others email and postal address;
  • When making an offer, the seller can view your user ID, rating and your city.

Of course, once you provide personal information to a buyer or seller on our Site, Bonanzle has no control over how that information is used by that individual. You should discuss any privacy concerns you may have with any individual you meet through our Site, as the only protection you will have is whatever terms you agree to directly with this individual.

Bonanzle will disclose your personally identifiable information to others under the following circumstances:

  • You consent to share the information;
  • To law enforcement where a formal request has been made such as in responding to subpoenas, court orders or legal process;
  • Your actions on our Site are, or appear to be, in violation of the Terms of Service and disclosure of this information will assist in efforts to enforce the Terms of Service;
  • You post a listing, which Bonanzle believes in its sole discretion, may create liability for Bonanzle and disclosure of this personal information may minimize or eliminate its liability.
  • To our service providers – we employ the services of a third party payment processor on the Site to fulfill payment when a purchase is executed. This third party isn’t authorized to utilize your personal information for any other purposes. We also employ the services of a third party shipping agent.

Nothing in this Policy shall limit, prohibit, or otherwise deny the ability of Bonanzle to (1) transfer, assign, or sell its assets, including, without limitation, the assets of our Site, to a third party or (2) dispose of its assets in any manner through bankruptcy or similar proceeding. Bonanzle also makes no representations regarding, and disclaims all liability arising out of, or related to, the accuracy or completeness of the information it collects and discloses through our Site. In the event of a business transfer of assets, which could include your personal information, we shall notify you by email or by a notice on the Site of any significant changes to the information practices governing your personal information.

Minors

Minors (those under the age of 18) are not eligible to use Bonanzle unless they use our Site through a parent or guardian who is a registered Member of Bonanzle.

Your Responsibilities

We go to great lengths to protect all of your information on our Site. In order to help us maintain the security of your personal information, we ask that you do not share your password with anybody. Sharing this information could put you and your rating as a buyer/seller at risk. If you lose control of your password or you think that somebody has obtained unauthorized access to your account, immediately change your password. Please contact us if you have any questions.

We employ industry accepted standards in protecting your personal information during your use of the Site and have established physical and electronic safe guards to protect your information.

Blog Disclosure

If you use a bulletin board, blog, or chat room on this website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other members of these forums, and can be used to send you unsolicited messages. We are not responsible for the personally identifiable information that you choose to submit in these forums.

Third-Party Sites

The Site contains links to other web sites. Bonanzle is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the policy statement of these others web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

We want to hear from you

Your opinion truly counts. Our Site was designed to serve the needs of our Members. Please contact us with any questions or comments. You may do this by sending an email to support@bonanzle.com.

Or by mail: 9805 NE 116th PMB #7450 Kirkland, WA, 98034

Statement last updated: June 20, 2009